Contents Digital Marketing LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and what rights you have. By using our website at contentsdigital.us or booking a consultation, you agree to the practices described below.
1. Who we are
Contents Digital Marketing LLC
1111B S Governors Ave
Dover, DE 19904, United States
Email: [email protected]
Phone: +1 (507) 817-9006
2. Information we collect
2.1 You give us directly
- Contact details — name, email, phone number, company name.
- Booking details — preferred date, time, plan selected, and any notes you share.
- Billing information — limited to what you provide on invoices we send you by email (e.g. company name and billing address).
- Communications — emails, call recordings (only with your consent), and support tickets.
2.2 Collected automatically
- IP address, browser type, device type, and operating system.
- Pages visited, time on site, and referrer.
- Cookies and similar technologies — see our Cookie Policy.
3. How we use your information
- To deliver the consulting services you've booked.
- To send invoices and track payment status.
- To reply to your emails and support requests.
- To improve our website and service quality.
- To send occasional updates (you can unsubscribe anytime).
- To comply with our legal obligations.
4. Legal basis (GDPR)
If you're in the EU or UK, we process your data based on:
- Contract — to provide the services you booked.
- Legitimate interest — to improve our service and secure our systems.
- Consent — for marketing emails and optional cookies.
- Legal obligation — tax and accounting requirements.
5. Sharing your information
We never sell your personal information. We share it only with the service providers that help us run the business:
| Provider | Purpose | Location |
|---|---|---|
| Google Workspace | Email & calendar | United States |
| Google Meet | Video consultations | United States |
| Vercel | Website hosting | United States |
| Plausible / GA4 | Analytics | EU / United States |
We may also disclose information when required by law, court order, or to protect our legal rights.
6. How long we keep your data
- Client records — 7 years (U.S. tax requirement).
- Email subscribers — until you unsubscribe.
- Analytics data — up to 14 months.
- Inquiry emails — 24 months, then deleted.
7. Your rights
Depending on where you live, you have the right to:
- Access the data we hold about you.
- Correct inaccurate information.
- Request deletion of your data.
- Object to or restrict processing.
- Receive your data in a portable format.
- Withdraw consent at any time.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, email [email protected]. We'll respond within 30 days.
8. Security
We use industry-standard safeguards including SSL encryption, two-factor authentication on all admin accounts, and access logs. However, no online service is 100% secure, and we can't guarantee absolute security.
9. Children
Our services are not intended for anyone under 18. We don't knowingly collect personal data from children. If you believe we have, please contact us immediately.
10. Changes to this policy
We may update this policy from time to time. When we do, we'll revise the “Last updated” date at the top. Significant changes will be emailed to active clients.
11. Contact
Questions? Email [email protected] or write to us at the address above.